Use cases

Appointment reminder software and scheduled outreach for teams

The same scheduling rule helps in four places: sales follow ups, customer support updates, operations notices and appointment reminders.

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Sales

Reach prospects at the start of their working day and follow up by text later.

Customer support

Send status updates when the customer is awake and likely to read them.

Operations

Notify customers about deliveries, maintenance and changes at a fitting hour.

Appointment reminders

Remind people the day before and the morning of, in their own time zone.

One schedule instead of four habits

Each team often invents its own timing habits. A shared rule replaces them with something everyone can see.

The decision maker gets fewer sends at the wrong hour and one place to look.

Related: pricing, how it works, guides.

Sample plan

9:00 AM at the recipient

New York9:00 AM local

London9:00 AM local

Sydney9:00 AM local

The send moment differs for each city. The local hour does not.

Frequently asked questions

Yes. Outlook lets you pick one date and time for one message. ScheduleSend adds what Outlook does not: the recipient's local time for a whole list, SMS and WhatsApp on the same schedule, quiet hours rules and approvals.

Quiet hours rules move a message to the nearest allowed window in the recipient's local time. The rules help you avoid late sends, they do not replace legal advice about messaging consent.

Open the planner on the home page, pick a channel and a recipient time zone, and save your email address to get access details.

Plan your first send at your recipient's local time.

Save your email address, confirm it with a code and get next steps for your team.